FAQs

Who is the owner of Kimmylovesit Boutique?

  • Kimmylovesit Boutique is owned and operated by Kimmy a style blogger turned boutique owner. Many of the items featured in the boutique are modeled by owner Kimmy. Thank you for supporting a minority and woman owned business

What is the return policy? 

  • We accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise with tags purchased online that shipped to a U.S. address for store credit within 7 days from the date your order was delivered. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return for a store credit. 

What are the shipping options?

  • Currently, shipping is FREE for all USA orders.
  • Shipping cost is calculated during checkout based on your receiving address and weight of items/packaging. 
  • Allow 1 to 3 business days to process orders 
  • Allow a standard shipping time of 5 to 10 business days to receive items after processing unless expedited shipping has been purchased
  • Currently, we only ship in the USA


What are the international taxes, duties, etc., that I have to pay?

  • All items are taxed in accordance to the United States state tax rate. Taxes are added at checkout. We do not offer international shipping. 

When will I receive my order?

  • Allow 1 to 3 business days to process orders 
  • Allow a standard shipping time of 5 to 10 business days to receive items after processing unless expedited shipping has been purchased.

What do I do if I never received my order?

  • If you do not receive your order please email customer support at sales@shopkimmylovesit.com
  • Include your order number in the subject box

What do I do if I received a defective order?

  • Kimmylovesit Boutique accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise with tags purchased online that shipped to a U.S. address for store credit within 7 days from the date your order was delivered. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return for a store credit. 

How do I make changes to an order I’ve already placed?

  • To make changes to your order please email customer support at sales@shopkimmylovesit.com

Where are you located?

  • Kimmylovesit Boutique is an online boutique based in Charlotte, North Carolina

How is the product made? Where do the materials come from?

  • Products are designed from a variety of fabrics including but not limited to polyester, cotton, eslatine, and spandex

What sizes do you offer?

  • We offer sizes small, medium, large, x-large. Sizes 1 -15
  • Plus sizes range from 1XL to 3XL. Sizes 16-24

How do I make sure I order the right size? 

Using a measuring tape:

  • Chest
    Measure the bust line at the fullest part of your chest. Pull the tape as tight as you can without changing the shape of your breasts.

  • Waist
    Wrap the meauring tape around your torso at the smallest part of your waist. Typically this is an inch or so above your belly button and is also known as the natural waistline.

  • Hip
    Wrap the measure tape around the widest part of the seat.

How do I contact your company if my question isn’t answered here?

  • If you have any questions or concerns please email customer support at sales@shopkimmylovesit.com